Terms and Conditions

Last updated: August 2026

Welcome to Hope Mobile Showers and our website, hope-mobile-showers.com.

By accessing and using this website, you agree to the following Terms and Conditions.

1. About Hope Mobile Showers

Hope Mobile Showers is a whānau-led, volunteer-run and not-for-profit community initiative based in Whanganui, New Zealand.

Our entire team is made up of volunteers who generously give their time to support our community.

Our aim is to support members of our community by providing free services and resources where possible. Our services are provided free of charge and are made possible through the generosity of our volunteers, donors, supporters and community.

2. Respectful Use of Our Services

We ask that everyone who accesses our services, attends our events or communicates with our team treats others with respect and consideration.

We reserve the right to refuse or withdraw access to our services or events where behaviour is abusive, threatening, unsafe, discriminatory or otherwise inappropriate.

Every member of our team is a volunteer. We give our time freely to support the community, and we ask that our volunteers are treated with the same respect and kindness that they show others.

3. Service Availability

Hope Mobile Showers operates primarily during school terms, as our volunteer team also has personal, family, work and other commitments.

Our regular service availability may vary depending on volunteer availability, weather, events, maintenance requirements and other circumstances.

We may also provide an emergency 24-hour service at our discretion, where circumstances allow. This service is not guaranteed and will depend on the nature of the situation, the safety of those involved and the availability of our volunteer team.

We ask for understanding and respect regarding our availability, as Hope Mobile Showers is a whānau-led, volunteer-run and not-for-profit initiative.

4. Donations and Contributions

Hope Mobile Showers is a volunteer-run, not-for-profit community initiative.

We accept donations of kai, clothing, hygiene products, materials, resources and other items that support our services.

From time to time, we may accept small monetary donations or undertake fundraising for specific operational needs, including petrol, maintenance, repairs, tyres, equipment and community events.

No personal or financial profit is made from donations, contributions or fundraising. All contributions are used to support Hope Mobile Showers, our free services and community initiatives.

5. Community Events

From time to time, Hope Mobile Showers may organise or participate in free community events.

Where tickets, registrations or bookings are required, availability may be limited. We reserve the right to amend, postpone or cancel an event where reasonably necessary.

We ask all attendees to respect our volunteers, other guests, venues and community spaces.

6. Website Content

The information provided on this website is intended to share information about Hope Mobile Showers, our services, community initiatives and upcoming events.

While we make reasonable efforts to keep information accurate and up to date, details may change from time to time.

We reserve the right to update, change or remove website content without notice.

7. Intellectual Property and Website Content

Unless otherwise stated, the content, photographs, logos, graphics and written material on this website belong to Hope Mobile Showers or are used with permission.

You may view and share links to our website for personal and non-commercial purposes. You may not copy, reproduce, sell or use our original website content, photographs, logos or branding for commercial purposes without prior permission.

8. External Links

Our website may contain links to third-party websites or services. These links are provided for convenience only.

Hope Mobile Showers is not responsible for the content, availability, privacy practices or services provided by external websites.

9. Limitation of Liability

Our website and information are provided in good faith and for general information purposes.

To the extent permitted by New Zealand law, Hope Mobile Showers is not responsible for any loss or damage arising from the use of this website or reliance on information provided on it.

Nothing in these Terms and Conditions is intended to limit any rights that cannot legally be excluded under applicable New Zealand law.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be published on this page.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us using the contact details provided on our website.

Thank you for visiting Hope Mobile Showers and supporting our community.

Together, we continue to offer HOPE. ❤️